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What counts as a 'new customer'?

Net-new customers only — never booked with Simply Maid before

Updated Mar 23, 2026
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Commissions are earned on net-new customers only.

A new customer is someone who:

  • Has never booked with Simply Maid before

  • Books and completes a cleaning service through your referral link or promo code

Not eligible:

  • Existing Simply Maid customers (even if they use your link)

  • Self-referrals (you cannot refer yourself)

  • Customers who have previously booked under a different email/phone

Our system automatically checks whether a customer is new when processing attribution. You don't need to verify this yourself — it's handled automatically.

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