Commissions are only earned on completed bookings. If a booking is cancelled before completion, no commission is tracked.
Commission reversal:
If a commission has already been tracked but the booking is later reversed (e.g. refund, dispute), the commission will be reversed too.
Commission states:
Tracked — Booking completed, commission recorded
Pending — Past the 7-day hold window, awaiting approval
Approved — Ready for payout
Paid — Included in a completed payout
Reversed — Cancelled due to refund, dispute, or policy violation
The 7-day hold window exists to account for cancellations and refund requests before commissions become eligible for payout.
