Professional house cleaner tidying a modern Australian home

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Happiness guarantee
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Vetted & trained

Simply Maid Sydney — Customer Reviews

Rated 4.6 out of 5 based on 7,232 verified reviews

Patsy Delacroix — Sydney · 5/5 stars · 3 July 2026
Thank you for the excellent cleaning service. Everything looks spotless, and I really appreciate your hard work!
Timothy Sargeant — Sydney · 5/5 stars · 11 March 2018
My cleaner of 8 years recently retired and I had to find a new one. I searched online and came across Simply Maid. Given the positive reviews online, I decided to give them a go. I organised a deep initial clean for 3 pm on a Saturday. Three cleaners arrived right on time and eager to clean. Within an hour, my 2 bedroom 2 bathroom apartment was spotless. I was very impressed and will be organising a more regular arrangement.
Cassandra Nock — Sydney · 5/5 stars · 9 March 2018
These guys are great. They are thorough and you have an opportunity for feedback after each service so they can redress any issues you may have - this is the most important thing as far as I'm concerned, because it means they only get better over time. Easy to contact them by sms, phone, or email. Payments and services are automatic and easily cancelled via a web app. Relatively expensive compared to others, but money well spend in my view!
Shelley Mcleod — Sydney · 5/5 stars · 5 March 2018
Amazing service, this company goes above and beyond.
Andy Clarke — Sydney · 5/5 stars · 4 March 2018
Simply Maid have cleaned my apartment in Rose Bay, Sydney twice now and both times have done an excellent job. They arrive on time (en-masse) and just get on with it.
Zac Kitson — Sydney · 5/5 stars · 3 March 2018
Fantastic service, punctual, very thorough cleaning service. The result was a spotless house and the staff are very, very friendly. Thanks to Caroline for booking me in at short notice and for the cleaning team, they really went above and beyond. Extremely happy customer, highly recommended.
Darina Wallace — Sydney · 4/5 stars · 1 March 2018
Simply Maid were very thorough and did a great job. We have just finished some renovations so they really helped smarten the place up after all the contractor chaos.
Cam Sojan — Sydney · 5/5 stars · 26 February 2018
Super friendly team. Very efficient and thorough ... the Simply Maid team came, cleaned and left ... my house sparkling and clean ... thank you team. I will definitely use you again.
Denis Avzalov — Sydney · 5/5 stars · 25 February 2018
Good service, on time
Elena Ledoux — Sydney · 5/5 stars · 22 February 2018
Huy is awesome. The company is trustworthy and has a great customer service. I highly recommend it!

Inner City is part of our house cleaning in Sydney service area — the same vetted, insured cleaners and 100% Happiness Guarantee as everywhere we clean in Sydney.

•APARTMENT & TERRACE SPECIALISTS•REDFERN TO ELIZABETH BAY — LOCALS ON THE GROUND•BACKGROUND CHECKED & INSURED•48HR RE-CLEAN PROMISE•$10M PUBLIC LIABILITY COVER

“The team was incredible! My home has never looked this good.”

— Sarah M, Sydney

“Professional, thorough, and always on time. Highly recommend!”

— James T, Melbourne

“Best cleaning service I've ever used. Worth every dollar!”

— Emma L, Brisbane

“They pay attention to every detail. My house sparkles!”

— Michael R, Perth

“Reliable and trustworthy. I feel comfortable having them in my home.”

— Lisa K, Adelaide

“Amazing service! They went above and beyond my expectations.”

— David P, Canberra

4.7/5 on Google

Customer reviews

Serving Australian homes since 2015

How It Works

A better clean in 3 simple steps.

Pick a time, we match you with a vetted local cleaner, and you come home to a place that finally feels like yours.

Book online in 60 seconds

Choose your date and see your price upfront — no callbacks, no waiting on quotes. Perfect for booking on the train home.

Takes less than 60 seconds

Get matched with a local pro

We pair you with a vetted cleaner near you — like Zenghui in Redfern — who knows buzzer codes, lift bookings and small-space cleaning. No hovering required.

Come home and exhale

Fresh bathrooms, a kitchen that gleams, a home that feels bigger than it did this morning. Set a fortnightly schedule and keep it that way.

"Sabrina and her team were so quick and professional. Love the results!" — Redfern customer

About House Cleaning in Inner City

We've completed hundreds of recent cleans across Inner City Sydney — Redfern, Erskineville, Enmore, Elizabeth Bay, Forest Lodge and the streets between. The most-booked job here is a standard clean of a 2-bed, 2-bath apartment. This is our home turf, and it shows in the work.

Cleaning built for Inner City apartments

Homes here average about 2.1 bedrooms — mostly units, flats and narrow terraces. Compact spaces need care, not shortcuts: bathrooms that see daily use, kitchens where every surface counts, balconies collecting city dust. Our cleaners handle lobby buzzers, lift access and strata quirks without you needing to hover. Renters book us for end of lease; busy professionals book us fortnightly so the weekend stays theirs.

A real track record, street by street

Zenghui, one of our cleaning professionals, is based right in Redfern. Customers here tell us what matters: "Sabrina and her team were so quick and professional. Love the results and Simply Maid was so easy to work with!" — Redfern customer, Jun 2023. And when something isn't right, we come back — one Forest Lodge customer wrote to thank us for "sending round the cleaner to re-clean our bathrooms." That's the 48-hour promise working as it should.

Upfront pricing before you book — no callbacks
Police-checked cleaners with $10M public liability cover
Popular extras: inside oven, fridge, cabinets and drawers
Free re-clean within 48 hours if you're not happy

Then comes the good part: keys in the door, a home that smells fresh, and a Friday evening that's actually yours.

Inner City Sydney is apartment territory — compact units, converted warehouses and terrace rows filled with renters and busy professionals who'd rather spend weekends at Carriageworks or Sydney Park than scrubbing a bathroom.

Our promise to Inner City customers

Happiness Guarantee

If anything falls short, tell us within 48 hours and we'll come back and re-clean it — free, no questions asked. A Forest Lodge customer took us up on it, we redid their bathrooms, and they still left five stars. That's the point: you literally can't lose.

24hr Guarantee
Quick response
Free Re-clean
No questions asked
Your happiness
Always our priority

Learn More

Care & Cover™

Care & Cover

Every cleaner is police-checked and vetted before their first job. You're backed by $10M public liability cover through Chubb and $2,000 damage protection — the kind of cover strata buildings expect, and the kind of quiet certainty you deserve when someone's in your home.

$10M coverage
Backed by Chubb Insurance
Verified professionals
Police-checked and platform-approved

Learn About Care & Cover

Why Inner City customers choose us

We don't just clean your home. We give you your weekend back.

Booking takes a minute, prices are shown before you commit, and the cleaner who arrives is vetted, insured and genuinely careful with your space.

Book online in 60 seconds — no phone tag

Same cleaner every visit — they learn your home

Free re-clean within 48 hours if you're not happy

Police-checked, insured cleaning professionals

No hidden costs, upsells or lock-in contracts

Locals who know Inner City buildings, buzzers and strata rules

Learn more about us

✻ ✻ ✻HappyhomeGuarantee

Pick the service that fits

Everything included. Nothing hidden.

From a 1-bed unit in Elizabeth Bay to a 3-bed terrace near Erskineville, every clean follows the same detailed checklist — kitchen, bathrooms, floors, dusting, and every corner in between. Add the inside oven, fridge or cabinets for bond cleans and deep refreshes.

Standard Clean

Regular maintenance cleaning to keep your home fresh and tidy.

2–3 hours

Kitchen surfaces & appliances

Bathroom clean & sanitise

Vacuuming & mopping floors

Dusting & general tidy

Book Now View Service Details

Deep Clean

Intensive top-to-bottom clean for when your home needs extra care.

4–6 hours

Everything in Standard, plus:

Inside oven & rangehood

Inside fridge & cabinets

Window tracks & skirting boards

Detailed scrubbing & descaling

Book Now View Service Details

Bond-back guarantee

Move In/Out Clean

Comprehensive bond-back clean for moving day confidence.

6–8 hours

Everything in Deep Clean, plus:

Walls, doors & light switches

Inside all cupboards & wardrobes

Garage & outdoor sweep

Bond-back guarantee included

Book Now View Service Details

Save on Cleaning in Inner City

Active discount codes for your next booking

20% OFF

Student Deal — 20% Off

Student offer: 20% off any home clean, up to $50 off. Perth metro. Limit one per customer.

All bookings
Max. discount $50
One use per customer

Book Now

20% OFF

DUSA Member Deal — 20% Off

DUSA member offer: 20% off any home clean, up to $50 off. Melbourne metro. Limit one per customer.

All bookings
Max. discount $50
One use per customer

Book Now

20% OFF

RUSU Member Deal — 20% Off

RUSU member offer: 20% off your house cleaning booking, up to $50 off. Limit one per customer.

All bookings
Max. discount $50
One use per customer

Book Now

View all discounts

The people behind it

Top rated house cleaners in Sydney

Trusted professionals serving Sydney homes — verified and reviewed by your neighbours

Showing top-rated cleaners inSydney·6 verified live

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Book your local cleaner

Police-checked, insured, and rated by real customers near you.

Live activity

Recent cleans in Inner City

Completed cleans from verified professionals in Inner City

Updating in real time6 cleans in the last 6 hrs

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Extras: Inside Oven Deep Clean, Inside Fridge Clean, Inside Cabinets & Drawers

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3 bed · 2 bath
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Extras: Inside Oven Deep Clean, Inside Fridge Clean, Inside Cabinets & Drawers

1 bed · 1 bath
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1 bed · 1 bath
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Extras: Inside Oven Deep Clean, Inside Fridge Clean, Inside Cabinets & Drawers

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Cleaning stats in Inner City

105

Cleans Completed

Happy Customers

82%

Return Rate

Cities Served

What our customers say

It's all about the people

Real words from real homes across Redfern, Enmore, Erskineville and beyond.

Real reviews from Inner City customers · showing 12 of 7,244

Thank you for the excellent cleaning service. Everything looks spotless, and I really appreciate your hard work!

Patsy DelacroixGoogle reviewAreaSydneyReviewed3 July 2026, Sydney

Google

2mo ago

Came on time. Did a great job! Will definitely use them again.

Rachel CarsonGoogle reviewAreaSydneyReviewed10 Sept 2018, Sydney

Google

7y ago

First time using, place has never been so clean. Wonderful service, on time, friendly. Sahil at simply maid was a top bloke. Thanks again Sahil and Simply Maid.

Ross OgilvieGoogle reviewAreaSydneyReviewed8 Sept 2018, Sydney

Google

7y ago

The best & friendliest cleaners I’ve ever had. I work from home a couple of days a week so needed cleaners who could clean effectively whilst I’m at home working. They were absolutely lovely & a superior clean was achieved in a timely manner.

Joanna WillmottGoogle reviewAreaSydneyReviewed4 Sept 2018, Sydney

Google

8y ago

Sahil did a superb job of cleaning my unit. I'd done that thing of cleaning my unit in anticipation of the cleaner coming and thought it was already looking pretty good, but I was really impressed at how much more Sahil did. The bathroom and kitchen fittings sparkled like I'd not seen in years and he managed to de-grease tiles behind the hob I'd given up trying to get smooth again. Great job! Would definitely recommend and use again.

David BradburyGoogle reviewAreaSydneyReviewed4 Sept 2018, Sydney

Google

8y ago

Awesome job done here, by far the best cleaner and company I've worked with and will be using them again soon. Thanks Sahil and team.

Suranjan KanagaGoogle reviewAreaSydneyReviewed31 Aug 2018, Sydney

Google

8y ago

Did a very good job, always on time and obliging. :)

Jessie Cunningham-ReidGoogle reviewAreaSydneyReviewed28 Aug 2018, Sydney

Google

8y ago

Punctual, professional, clean

Tim SheermanGoogle reviewAreaSydneyReviewed27 Aug 2018, Sydney

Google

8y ago

We used the Melbourne group. Lovely team, great communication and fantastic results! Would definitely recommend and will certainly use again!

Carmen LarkinGoogle reviewAreaSydneyReviewed26 Aug 2018, Sydney

Google

8y ago

Barbra and Mateo provided great service would recommend them for spring cleaning!

Michele LovellGoogle reviewAreaSydneyReviewed25 Aug 2018, Sydney

Google

8y ago

Amazing!! Super thorough and helpful

annalee porterGoogle reviewAreaSydneyReviewed15 Aug 2018, Sydney

Google

8y ago

The team came on time and did an amazing job! In 2 hours time, they have managed to clean everything I’ve asked for and it came to a great result!

Anie AhmadGoogle reviewAreaSydneyReviewed15 Aug 2018, Sydney

Google

8y ago

Showing 12 of 7,244 reviews

House Cleaning FAQs — Inner City

Can your cleaners get into my apartment building if I'm at work?

Yes — this comes up constantly in Inner City, where most homes we clean are units. Leave instructions at booking: a lockbox code, a key with your concierge, or buzzer details. Our cleaners handle lift access and building sign-in themselves. One Redfern customer noted the only hiccup was timing, not access — and we've tightened arrival updates since.

How much does house cleaning cost in Inner City Sydney?

Our data study of 44,778 Sydney cleans found the average clean cost about $195 in 2022–24 — making Sydney the cheapest capital city in Australia for professional cleaning. Your exact price depends on bedrooms, bathrooms and extras, and you'll see it upfront online before you confirm. No callbacks, no quotes to chase.

What's the most common clean you do in Inner City?

A standard clean of a 2-bed, 2-bath apartment — by a clear margin, followed by 1-bed, 1-bath units. Homes here average about 2.1 bedrooms. The most popular extras are inside oven deep clean, inside fridge, and inside cabinets and drawers — smart additions for end of lease bonds.

Do you cover my suburb?

If you're anywhere in the Inner City — Redfern, Erskineville, Elizabeth Bay, Enmore, Forest Lodge and everywhere between — yes. We have cleaning professionals based locally, including Zenghui in Redfern, so travel time never eats into your clean.

Can I request the same cleaner every visit?

Absolutely, and we encourage it. One Enmore customer put it simply: "Very good job done by Nui. Can we request her again for next time." Yes — you can. A regular cleaner learns your home and preferences, so you never repeat instructions.

What if I'm not happy with the clean?

Tell us within 48 hours and we'll come back and re-clean the areas you're unhappy with, free, no questions asked. A Forest Lodge customer used exactly this — we sent a cleaner round to redo the bathrooms, and they left a five-star review afterwards.

Do you do end of lease cleaning for renters?

Yes. Inner City is renter country, and bond cleans are a big part of what we do here. Add the inside oven, fridge and cabinet extras — the three things property managers check first — and you're covered.

Are your cleaners insured and background-checked?

Every cleaner is police-checked and vetted before their first job, backed by $10M public liability cover through Chubb and $2,000 damage protection. That matters in strata buildings, where insurance is often a condition of trade access.

EXPLORE THE AREA

Things to Do Near Inner City

This is the part of Sydney where everything is a short walk or a quick ride away — which is exactly why locals here outsource the cleaning.

Cultural Venue

Carriageworks

A striking arts precinct in the old Eveleigh rail yards, home to exhibitions, performances and a popular Saturday farmers market.

A short walk from Redfern

Park

Sydney Park

Forty hectares of wetlands, hills and cycling paths in St Peters — the Inner City's favourite spot for a dog walk or a picnic with skyline views.

About ten minutes from Erskineville

Entertainment

Enmore Theatre

One of Sydney's most loved live music venues, anchoring the buzzing Enmore Road strip of bars and eateries.

In the heart of Enmore

Museum

White Rabbit Gallery

A free gallery in Chippendale with one of the world's largest collections of contemporary Chinese art, plus a lovely teahouse.

A short walk from Central

Market

Paddy's Markets, Haymarket

Sydney's historic market hall on the edge of Chinatown — fresh produce, souvenirs and bargains under one roof.

Minutes from Central Station

Park

Prince Alfred Park

Green space beside Central with tennis courts and a much-loved heated outdoor pool overlooking the city.

Between Surry Hills and Redfern

Redfern · Erskineville · Enmore · Elizabeth Bay · Forest Lodge

Local cleaners, right across the Inner City

Our cleaning professionals live and work in these suburbs — Zenghui is based in Redfern — so arrivals are punctual and travel never cuts into your clean. Beyond the Inner City, Simply Maid covers greater Sydney and cities across Australia.